This Privacy Policy applies to the website operated by Feiyu Packaging Machinery Co., Ltd. (hereinafter referred to as “we” or “us”) at https://feiyupackingmachine.com. We are committed to protecting your personal data privacy and comply with the EU General Data Protection Regulation (GDPR) and other applicable laws and regulations.
1. Data Controller Information
Data Controller:
Feiyu Packaging Machinery Co., Ltd.
Address: No. 151, Hezhong Road, Qingpu District, Shanghai
Email: office@feiyumachinery.com]
2. Types of Personal Data We Collect and Their Use
2.1 Directly Collected Data
When you use our website, we may collect the following data:
- Contact Information: Name, email address, phone number (collected via contact forms, inquiry forms, or account registration).
- Business Information: Company name, job title, business needs (for processing inquiries or service requests).
- Account Information: Username, password (if you create a user account).
- Payment Information: Invoice address, bank account details (processed through third-party payment gateways, we do not store complete payment credentials).
Legal basis: Fulfillment of contract obligations (e.g., responding to your inquiry), your explicit consent (e.g., subscribing to newsletters), or legitimate interests (e.g., website security improvements).
2.2 Automatically Collected Data
- Technical Data: IP address, browser type, device information, operating system, access time, page browsing history.
- Cookies and Tracking Technologies: Used to analyze website traffic, optimize functionality, and personalize content (see Section 6 for details).
Legal basis: Your consent (for non-essential cookies) or legitimate interest (for essential technical data).
3. Data Sharing and Recipients
We may share your data in the following circumstances:
- Service Providers: We collaborate with third-party providers to support website operations (e.g., hosting providers, email services, analytics tools), and these partners are required to comply with strict Data Processing Agreements (DPA).
- Legal Obligations: We may disclose data to comply with legal obligations, court orders, or government requests, or to protect our legitimate interests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, we will notify you of any data transfer.
- International Data Transfers: If data needs to be transferred outside the EU (e.g., using US service providers), we will ensure GDPR-compliant protective measures, such as Standard Contractual Clauses (SCCs).
4. Data Retention Periods
- Business-related data (e.g., inquiry records, contract information): Retained until the completion of the contract or the statutory retention period (e.g., tax records retained for 7 years).
- User account data: Retained until you actively delete your account or after 24 months of inactivity.
- Cookies data: Retained from hours to 24 months, depending on the type (see Cookies Policy).
5. Your Data Rights (GDPR Rights)
Under the GDPR, you have the right to:
- Access: Request a copy of your personal data held by us.
- Rectification: Request correction of incomplete or inaccurate data.
- Erasure (“Right to be Forgotten”): Request deletion of data when there is no legitimate reason for us to retain it.
- Restriction of Processing: Request restriction of data processing while data accuracy is disputed.
- Data Portability: Obtain your data in a structured, commonly used, and machine-readable format and transfer it to another controller.
- Objection: Object to data processing based on legitimate interests (e.g., direct marketing).
How to exercise your rights: Submit a written request to office@feiyumachinery.com, and we will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority in the EU.
6. Cookies Policy
6.1 Types of Cookies We Use
- Necessary Cookies: Essential for website functionality (e.g., login status), does not require user consent.
- Analytics Cookies (e.g., Google Analytics): Collect anonymous traffic data, requires user consent.
- Marketing Cookies: Used for personalized ads (if applicable), requires user consent.
6.2 Managing Cookies Preferences
Upon your first visit, you can choose to accept or reject non-essential cookies via the “Cookie Consent Banner.” You can also delete or disable cookies through your browser settings (which may affect website functionality).
7. Data Security Measures
We implement the following measures to protect your data:
- Use HTTPS (SSL/TLS) encryption for data transmission.
- Regular security audits and vulnerability scanning.
- Limited access control for employees and third parties (principle of least privilege).
- Hash encryption storage for sensitive data (e.g., passwords).
8. Privacy Policy Updates
We may update this policy in accordance with legal changes or business adjustments. Significant changes will be communicated via website announcements or email.
9. Contact Us
If you have any questions about this policy or our data practices, please contact us:
Data Protection Officer (DPO):
Email: office@feiyumachinery.com
Mailing Address: No. 151, Hezhong Road, Qingpu District, Shanghai